Radiation Oncology Department Quality Performance Review Survey

TMATech.com > Open-ended Question

14.1. What areas of interest in your QM program are you benchmarking?
 
1. FTEs procdures IMRT 
2. Currently, none 
3. patient satisfaction 
4. This is the most difficult area. I am now benchmarking the complications from Mammosite treatment with complications reported in the International Journal of Radiation Oncology. Results from our patient satsifaction surveys are compared with results from the repostiry of hte Patient Survey Network National Database.  
5. Financials & productivity Press Ganey for customer service 
6. Chart Check within 48 hours of first day treatment Physician signature on all prescriptions LDR- prostate implants, method of Identification used prior to implant, source inventory, pre and post plans, signed and dated prescriptions, physics checks. 
7. Patient satisfaciton 
8. Compliance with ACR Standards: i.e., path report on each patient, nursing assessment on each patient, signed consult note in each chart and confirmation of cancer by path report. 
9. We review 4 aspects of care: machine maintenance, ongoing patient care, treatment records, and post-radiation review. We also review the physics QA on a monthly basis, along with the RTP QA on a monthly basis. 
10. Diagnosis/clinical pathways vs. machine utilization vs. staff utilization vs. outcome. 
11. Diagnosis/clinical pathways vs. machine utilization vs. staff utilization vs. outcome. 
12. Need to think about this 
13. keeping track of all of it 
14. Patient satsfaction 
15. Special procedures 
16. Outcomes of Mammosite treatment (cosmesis mostly) 
17. Chart completeness with most of the elements listed by ACR